References: Intercultural Guidelines
Web tutorials – a comparison between US and German training tutorials

US

German

Graphical design

Ca. 60% of screen empty, short lines

Screen almost full, long lines

Simple screen layout

Complex, but clearly structured layout

Short paragraphs, many list items

Long text passages

Frequent use of multimedia

Most information is presented as text

Graphics and animations used for illustration and entertainment

Graphics and simulations used as teaching aids

Lots of contrasting colours and highlighting

Contrasting colours mainly used to differentiate different screen components (eg navigation buttons, contents,..)

Interaction and navigation

Greater choice of interactive features with exercises: simulations, drag & drop, multimedia elements for case study templates

High interactivity through use of simulations, modest i. With exercises: muliple choice, free text entry. Overall, frequent use of pop-up windows

Content

Detailed objectives and intensive use of advance organizers to introduce lessons

Detailed introduction to subject, survey and general learning objectives at beginning

Facts, examples, case studies; problem solving strategies and checklists

Theory, facts, examples; historical background at beginning

Personal dialogue with learners

Largely impersonal presentation of information

Concise presentation of information

Detailed presentation of information

Linear information structure with flat hierarchy

Deeply hierarchical

Lessons not interrelated

Lessons build on each other

Didactic approach

Regular swith between short training units and exercises within a single lesson

Exercises at the end of lessons or in a separate appendix

Exercises: yes/no, muolitple choice, case studies

Multiple choice, free text, complex questions testing people’s comprehension; use of simulations for experimental purposes

Detailed instructions for answering questions

Few instructions

Feedback: right/wrong, additional explanations

Feedback: right/wrong, revision of teaching material

Emphasis on values such as performance, material advantages, practical application (extrinsic motivation)

…acquisition of knowledge, understanding, fun (intrinsic motivation)